F.A.Q.

When founding the company, our founder, Michael Deslandes, was searching for a name that would represent his products. During his research, he came across the Land Art artistic movement, which involves creating works of art using plants and natural elements. This approach struck him as a perfect reflection of the art of botanical formulation. He also noticed that the word Land echoed his own last name, Des-land-es. And that’s how the brand name was born.

Unfortunately, for safety reasons, we are unable to open our facility to the general public.

Land Art products are available in natural health stores, where advisors are on hand to answer your questions, as well as in many pharmacies. Use our store locator (web link here) to find the location nearest to you. You can also order directly from our online store or on Amazon.

It is not possible to buy products on-site, as our Varennes location is exclusively dedicated to offices and production; it is not a physical store. However, you can place an order on our online store, and your products will be delivered to you by mail.

If you wish to purchase our canadian products from abroad, please note that they are unfortunately not available outside of Canada due to regulations and customs restrictions. However, some of our products are now available in the United States directly through Amazon.

Land Art products are available for delivery across Canada when purchased directly through our website (landart.ca) or via Amazon.

The email containing your promotional code may take a few minutes to arrive in your inbox. We recommend waiting a short while and checking your spam or junk folder as well. If you still haven’t received the email, please don’t hesitate to contact our customer service team. We’ll be happy to look into the matter and assist you promptly.

We invite you to contact our customer service team and provide your order number along with the reason for the cancellation request. If the order has not yet been processed, we will be able to cancel it and issue a refund.

We recommend reaching out directly to the store where you made your purchase. Please have your receipt or proof of purchase, such as a credit card statement, on hand to help facilitate the process. The store may offer an exchange or a refund based on its own return policy, which can vary from one retailer to another. Please note that Land Art is not responsible for the return and refund policies of third-party retailers, so we encourage you to check with the store for further details.

At Land Art, product quality is our top priority. We rigorously test all raw materials to ensure their identity, purity, and effectiveness, and we apply the same standards to our packaging to guarantee flawless quality. Every batch undergoes strict controls at each stage—from bulk to finished product—and is subjected to stability testing to ensure its effectiveness until the expiration date. We go beyond Health Canada’s regulatory requirements to deliver safe, effective, and reliable products we are proud of.

At Land Art, we prioritize sourcing locally whenever possible. However, certain rare or exotic ingredients must be imported. Regardless of their origin, all our raw materials undergo rigorous testing to meet our highest quality standards.

Absolutely! It is essential to inform your doctor, pharmacist, or naturopath about all natural health products and medications you are taking, whether they are prescription or over-the-counter. This transparency helps prevent potential interactions or contraindications and ensures optimal care for your health.

Absolutely! Feel free to incorporate our supplements into your routine by mixing them with your favorite beverages.

While we specialize in the production of high-quality supplements, we are not licensed healthcare professionals and cannot provide personalized medical advice. For information on potential drug interactions, we invite you to consult the product pages on our website or refer directly to the product labels, where you’ll find details approved by Health Canada. We also strongly recommend speaking with a pharmacist or healthcare provider, who can guide you based on your specific health condition.

While we are experts in producing high-quality supplements, our team is not made up of healthcare professionals and therefore cannot provide personalized medical advice. Since supplements are not a substitute for medication, we recommend consulting a healthcare provider who can offer guidance tailored to your specific needs and health condition.

Most Land Art supplements should be refrigerated after opening. However, we recommend always checking the product label for specific storage instructions, as it will clearly indicate whether the product should be kept in the refrigerator or stored in a cool, dry place.

Some products require the addition of sodium benzoate. Sodium benzoate is recognized as completely safe and non-hazardous by the World Health Organization, the European Commission, and the FDA. This preservative is effective in reducing the growth of yeast and mold. Moreover, it remains very stable in our products, and there is no trace of benzene in any of them. Not using it in certain products could lead to serious health consequences.

Yes. A person with diabetes can take glucosamine, but as with any supplement, it should be discussed with their doctor. Glucosamine is not a source of glucose, but some studies suggest that it may slightly influence blood sugar levels. Health Canada does not list any contraindications or risks for people with diabetes.

The NPN (Natural Product Number) is a license number issued by Health Canada. It confirms that the product’s formula has been reviewed and approved for its safety, quality, and effectiveness.

The expiration date is indicated next to the lot number on the label of each of our products. According to our stability studies, our products maintain their full effectiveness and quality up to that date. After this period, the product does not become harmful to your health, but we can no longer guarantee the same level of effectiveness. That said, our analyses show that most of our products generally retain their freshness for up to one year after the expiration date. If you have any questions, our team will be happy to assist you.

Once opened, if the supplement is stored as recommended on the label (in the refrigerator or in a dry place), it can be used up until the expiration date indicated on the bottle.

Not all of our products are certified organic, but we now offer a range of many supplements that are certified organic by Ecocert.

Absolutely! We offer a variety of products specifically formulated for people following a vegan lifestyle. You can find a dedicated vegan section on our website.

We can assure you that all of our products are completely gluten-free.

Yes, our products can be frozen without reducing their effectiveness. However, freezing may alter the texture of certain products.

Land Art offers several supplements with dosage guidelines suitable for individuals under 18. However, this does not apply to all of our products. We recommend visiting the “Children” section on our website to identify those specifically formulated for younger users. Product labels also clearly indicate the recommended age for use. If a product does not include a child-specific dosage and you still wish to give it to your child, we strongly suggest consulting a healthcare professional for personalized advice.